Submit Your Support Request

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How It Works

1

Submit Your Ticket

Fill out the form with your details and describe your issue.

2

Receive Confirmation

Get an email with your ticket number and estimated response time.

3

Support Team Review

Our team will review your request and assign a specialist.

4

Get a Solution

Receive a personalized solution for your issue via email.

Support Hours

Monday to Friday: 9am - 5pm GMT

Weekend: Urgent tickets only

Response Times

  • Urgent: 2-4 hours
  • High: 8 hours
  • Normal: 24 hours